USA Jewels, located at 201 SE 15th Terrace Ste 104, Deerfield Beach, Florida, operates as a notable jewelry provider in Broward County, specializing in engagement ring creation and various jewelry services. With a commendable rating of 4.9 from 88 customer reviews, the store enjoys a positive reputation for its knowledgeable staff and extensive collection of certified diamonds and gemstones.
The staff at USA Jewels, particularly under the guidance of owner Dave, is highly praised for their exceptional customer service and expertise in custom jewelry design. They offer a comprehensive suite of services including jewelry repair, resizing, and custom designs tailored to individual preferences. Customers have noted the inviting atmosphere and attentive service, making the experience of choosing or designing an engagement ring an enjoyable one.
Despite the overwhelming positive sentiment, a small number of negative reviews highlight isolated experiences, such as issues with customer service related to custom orders and product quality. This indicates a mixed but overall favorable outlook among customers.
Overall Sentiment from Online Customer Reviews:
Positive: 88%
Neutral: 8%
Negative: 4%
**Operating Hours**:
- Monday: 10:00 AM – 5:30 PM
- Tuesday: 10:00 AM – 5:30 PM
- Wednesday: 10:00 AM – 5:30 PM
- Thursday: 10:00 AM – 5:30 PM
- Friday: 10:00 AM – 5:30 PM
- Saturday: 10:00 AM – 5:00 PM
- Sunday: Closed
**Staff Members**:
- Dave
Best Review:
A customer expressed appreciation for the exceptional service and craftsmanship at USA Jewels, noting the skilled team behind the creation of a custom engagement ring that exceeded their expectations.
Worst Review:
Another reviewer highlighted a challenging experience regarding the return policy on a customized ring, indicating dissatisfaction with the customer service and lack of effective resolution in their case.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 92%
Total Customer Feedback Reviewed: 107