Valley Jewelers, located at 132 Main St, Conway, NH, has been a cherished part of the community since 1987, specializing in the creation of beautiful engagement rings. Known for its custom jewelry design, this family-run shop offers a range of services, including jewelry repair and crafting unique pieces to fit the personal styles of its customers.

Tim Talbot, the owner, is frequently recognized for his expertise and attentive customer service. Though the store has received a mix of feedback, with a general sentiment that leans positive, there are mentions of occasional service inconsistencies and experiences that left some customers unhappy. It appears that the jewelers strive to provide a welcoming atmosphere, but certain interactions have raised concerns among a few.

Customer Sentiment: Around 80% of customers feel highly satisfied, while 10% have shared mixed feelings, and another 10% report issues with services provided.

Opening Hours:

Monday to Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 4:00 PM
Sunday: Closed

Best Review: Johanna praised the store for taking great care of her engagement ring repair, noting the excellent customer service and an unexpected upgrade to her stone that made her experience truly special.

Worst Review: Sue expressed disappointment with the repair quality and claimed that her sentimental bracelet came back smaller and not as she expected, feeling that the situation wasn't handled properly.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.