Valley Jewelers, located at 1175-D Arnold Dr, Martinez, CA 94553, offers a delightful blend of personalized service and unique jewelry selection, with a focus on crafting beautiful engagement rings. The husband-and-wife team, Teresa and Jim Hurd, are noted for their friendly demeanor and professionalism, often exceeding customer expectations in both repair and custom design services. The shop is well-regarded for its extensive collection of colored gemstones and original designs, appealing to those seeking something special for engagement rings.
The reviews for Valley Jewelers reveal an overwhelmingly positive sentiment. Out of 33 reviews analyzed, approximately 88% express satisfaction with their experiences, with customers praising the reasonable prices, quick service, and the welcoming atmosphere. However, some reviews indicate that the store is currently closed due to extensive damage from a fire next door, which is a source of disappointment for local patrons.
Operating hours:
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 6:00 PM
- Monday and Sunday: Closed
Staff members mentioned include Teresa and Jim Hurd.
Overall Sentiment from Online Customer Reviews:
- Positive: 88%
- Neutral: 6%
- Negative: 6%
Best Review:
Michael commends the skilled and friendly service he received, highlighting the reasonable prices and fast turnaround time for engagement ring design.
Worst Review:
Christina expresses disappointment over the store's current closure due to a nearby fire, noting the temporary change in contact availability.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 91%
Total Customer Feedback Reviewed: 33
Store Phone Number: 9253139335