Vanduzer Jewelers, located at 615 La Salle St, Ottawa, IL 61350, is a well-established jewelry store that has been a trusted name in the community since 1941. Specializing in engagement ring creation, they offer a wide range of beautiful diamond and gemstone jewelry, as well as custom designs and expert repair services. The store is praised for its friendly, knowledgeable staff who provide personalized service to help customers find the perfect piece for their special occasions.
Operating hours are as follows:
| Day | Hours |
|-----------|------------------|
| Monday | 9 AM - 5 PM |
| Tuesday | 9 AM - 5 PM |
| Wednesday | 9 AM - 5 PM |
| Thursday | 9 AM - 5 PM |
| Friday | 9 AM - 5 PM |
| Saturday | 9 AM - 1 PM |
| Sunday | Closed |
Overall Sentiment from Online Customer Reviews:
The store has received a mix of feedback from customers, with approximately 79% of reviews being positive, 14% neutral, and 7% negative. Positive sentiments frequently highlight the exceptional service and quality of jewelry, whereas some negative reviews reflect concerns over pricing and customer service experiences.
Best Review: A customer named Neal praised the store for its fantastic service and expressed that his fiancé loved her new engagement ring, highlighting the staff's attention to customer satisfaction.
Worst Review: Sara expressed her dissatisfaction with the store, mentioning rude staff and a frustrating pricing experience when picking up her repaired jewelry, which left her regretting her decision to use their services.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 86%
Total Customer Feedback Reviewed: 29
Store Phone Number: 8154335653
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