Van Horn Jewelers, located at 31 Lake Street, Owego, NY 13827, is a charming family-owned jewelry store that has been a staple in Tioga County and surrounding areas since 1958. Known for their expertise in engagement ring creation, the? offers a personalized touch that many customers truly appreciate. The knowledgeable staff, including Michael Husted, the master jeweler, are committed to working closely with clients to bring their unique visions to life.
This store provides a range of services, including custom designs, jewelry repairs, cleaning, and inspection. Customers often note the warm and welcoming atmosphere, making every visit a comfortable experience. The team at Van Horn Jewelers is dedicated to customer satisfaction, and they consistently receive praise for their attentive service and quality craftsmanship.
Customer Sentiment: Approximately 80% of customers express high satisfaction with their experiences, while 10% feel neutral, and 10% have reported concerns relating to service inconsistencies.
Opening Hours:
- Tuesday: 9:30 AM – 5:30 PM
- Wednesday: 9:30 AM – 5:30 PM
- Thursday: 9:30 AM – 8:00 PM
- Friday: 9:30 AM – 5:30 PM
- Saturday: 9:30 AM – 4:00 PM
- Monday and Sunday: Closed
Best Review: Wendy shared her positive experience about transforming her mother's earrings into a wearable piece, commending Steve for the thoughtful and creative solution he provided.
Worst Review: Marlene expressed frustration over the customer service when returning to adjust a recently purchased watch band, feeling that her needs were not prioritized despite previous purchases.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 618
Store Phone Number: 6076873960