Van Rensselaer Jewelers, situated at 1452 US Highway 395 N in Gardnerville, NV, has been a cherished establishment in the community, particularly known for its engagement ring creation and jewelry repair services. With a warm local vibe, this shop has gained a following for its commitment to quality craftsmanship and personalized customer service.
Owned by Hendrick Van Rensselaer, this jewelry store specializes in custom rings, offering a variety of design options for couples looking to create their dream engagement ring. Many customers have shared positive experiences, noting the owner's personalized approach and his willingness to listen to their ideas. The atmosphere is often described as inviting, making it a comfortable place for individuals navigating the important decision of selecting an engagement ring.
While the majority of customer feedback is favorable, highlighting the store's technical expertise and friendly service, a minority have reported issues, especially regarding communication and service inconsistencies.
Customer Sentiment: Approximately 70% of customers are highly satisfied, while 15% have shared neutral feedback and 15% have experienced challenges.
Opening Hours:
Monday to Friday: 10:30 AM – 4:30 PM
Saturday: Closed
Sunday: Closed
Best Review: Tona emphasized the pleasant service and the reassuring atmosphere, recalling how comfortable she felt while leaving her family heirloom for repair.
Worst Review: Gee recounted a frustrating experience with resizing her wedding ring, expressing dissatisfaction with the service and a perceived lack of communication from the staff.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 77.5%
Total Customer Feedback Reviewed: 32
Store Phone Number: 7757823476