Van Sipma Jewelers in Homewood IL

Van Sipma Jewelers, located at 2011 Ridge Rd, Homewood, IL, has established itself as a beloved destination for creating custom engagement rings. Serving the local community for over 120 years, this family-owned shop embodies a commitment to personalized service and craftsmanship in Cook County.

The store offers a wide array of services, including jewelry repairs, custom designs, and appraisals, led by the knowledgeable staff members Gary, Lynn, and Ashley. Customers frequently commend the staff for their patience and attention to detail, noting how they engage with clients to ensure their unique visions come to life. This close-knit atmosphere fosters trust, with many visitors returning for their jewelry needs across generations. However, feedback indicates that some shoppers have experienced varying service levels, reflecting the busy nature of the store.

Customer Sentiment: Around 80% of customers express high satisfaction with their experience, while 10% have neutral feelings and another 10% have encountered minor issues.

Opening Hours:

Tuesday: 10:00 AM – 5:30 PM
Wednesday: 10:00 AM – 5:30 PM
Thursday: 10:00 AM – 5:30 PM
Friday: 10:00 AM – 5:30 PM
Saturday: 10:00 AM – 3:00 PM
Sunday: Closed
Monday: Closed

Best Review: Kristen shared her delight in designing a custom engagement ring, praising the exceptional service and detailing how well the staff listened to her preferences during the process.

Worst Review: Carole mentioned her dissatisfaction regarding communication about pricing and the handling of her custom ring, feeling that it lacked the personalized touch she expected.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.