Vassey & Hemphill Jewelers, located at 119 W Main St, Spindale, NC, offers exceptional jewelry services, particularly in engagement ring creation. Established in 1946, this family-owned business prides itself on delivering high-quality repairs and a distinctive selection of fine jewelry. Their knowledgeable staff is celebrated for providing excellent customer service and a welcoming environment, making it a reliable destination for those seeking to create or purchase an engagement ring.
The store operates in Rutherford County and is known for its wide array of jewelry offerings alongside repair services. With a strong online presence, they have garnered a total of 20 reviews, highlighting both positive and negative experiences of customers.
Overall Sentiment from Online Customer Reviews:
The general sentiment from the reviews leans positive, with a breakdown of approximately 70% positive, 20% neutral, and 10% negative. Customers often speak highly of the jewelry selection and the staff's approachability, while a few mention less satisfactory repair experiences.
**Opening Hours:**
- Monday: 9:30 AM – 5:30 PM
- Tuesday: 9:30 AM – 5:30 PM
- Wednesday: 9:30 AM – 1:00 PM
- Thursday: 9:30 AM – 5:30 PM
- Friday: 9:30 AM – 5:30 PM
- Saturday: Closed
- Sunday: Closed
**Staff Members:**
No specific staff names were mentioned in the reviews.
Best Review:
Margaret commends the jeweler for its quality repairs and selection, noting that she's enjoyed working with them for over 40 years and appreciates their family-oriented service.
Worst Review:
Je T expresses frustration over a lengthy repair process, stating it took much longer than expected and the end result was unsatisfactory, leading to a disappointing experience.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 20
Store Phone Number: 8282863711