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Venus Jewelers, located at 1024 Easton Avenue, Somerset, NJ 08873, operates in Somerset County and specializes in high-quality engagement ring creation alongside a wide selection of fine jewelry. With a reputation built over decades, this fifth-generation family-owned business is known for its first-class service and expertise in diamonds, making it a favored destination for couples seeking the perfect engagement ring. The knowledgeable staff takes pride in offering personalized assistance, ensuring that customers feel valued throughout their experience. Notable staff members include Johnny, Igor, and Jason, who are frequently praised for their attentive service and professionalism.
Services offered include jewelry cleaning, resizing, stone setting, and custom design, emphasizing their commitment to meeting client needs. The welcoming atmosphere at Venus Jewelers encourages customers to explore their vast collection and receive advice tailored to their preferences.
Overall sentiment from online customer reviews:
- Positive: 87%
- Neutral: 8%
- Negative: 5%
Highlighting the customer experiences, many rave about the exceptional service, with testimonials noting how the staff goes above and beyond in assisting clients with their jewelry needs.
Best Review:
A customer praised Venus Jewelers for their outstanding, personalized service during their search for engagement rings. The attention to detail and the commitment to ensuring customers feel like family were highlighted as key reasons for their satisfaction, particularly mentioning the exceptional help provided by Jason.
Worst Review:
A customer expressed disappointment after visiting to sell an engagement ring, stating that the store only offered the weight in gold and did not adequately assess the diamond's value. They felt misled by the promotional material suggesting they buy jewelry when, in fact, the focus seemed to be on the value of the gold alone.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Operating Hours:
- Mon - Tue: 10:00 AM - 6:00 PM
- Wed - Fri: 10:00 AM - 7:00 PM
- Sat: 10:00 AM - 6:00 PM
- Sun: Closed
Staff Members:
Johnny, Igor, Jason
Positivity Score: 91%
Total Customer Feedback Reviewed: 3315
Store Phone Number: 7322474454
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Explore the jeweler's expertise, customer feedback, and available inventory to ensure they match your preferences.
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