Biele Jewelers, located at 116 S. Main St., Forked River, NJ, 08731, is a family-owned jewelry store renowned for its exceptional engagement ring creation and services. Known for their integrity and dedication to customer satisfaction, Biele Jewelers has garnered attention for their high-quality craftsmanship and personalized service.

The store operates in Ocean County and offers a wide range of services, including engagement ring design, repairs, and custom jewelry creation. Customers often praise the expertise and friendliness of the staff, specifically noting positive interactions with the owner, Kathy, and her team. The turnaround time for repairs and custom orders is notably efficient, with many services available for same-day completion.

However, reviews also highlight mixed experiences with customer service. Some customers have encountered rude or dismissive staff, which contrasts sharply with the generally positive feedback about the quality of the jewelry and services offered.

Overall sentiment from online customer reviews:
- Positive: 64%
- Neutral: 19%
- Negative: 17%

Highlight Reviews:
Best Review: A customer emphasized that Biele Jewelers provided excellent service when they had their fiancé's engagement ring designed. The staff was reportedly knowledgeable and supportive throughout the entire process, leading to a highly satisfactory experience.

Worst Review: One review detailed a frustrating experience involving a miscommunication about the pricing during engagement ring settings, where the customer felt deceived and encountered unprofessional behavior from a staff member at the store.

Operating Hours:
- Tuesday: 10 AM – 5 PM
- Wednesday: 10 AM – 5 PM
- Thursday: 10 AM – 5 PM
- Friday: 10 AM – 5 PM
- Saturday: 10 AM – 5 PM
- Sunday: Closed
- Monday: Closed

Staff mentioned: Kathy (owner)

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.