Village Jewelry and Repair, located at 954 Main St, Grafton, OH 44044, is a family-owned jeweler known for its exceptional engagement ring creation service and a friendly, professional atmosphere. With 40 reviews analyzed, this store stands out for its commitment to quality and customer satisfaction.

Customers frequently praise the knowledgeable staff for their ability to guide clients through custom jewelry design, ensuring that couples find the perfect engagement ring. The owner, Scot, has been noted for his integrity and dedication to quality service, having built strong relationships within the community since opening in 2009.

While many reviews highlight the store's quick turnaround and friendly service, a few concerns arise regarding repair incidents where some customers felt their issues weren't adequately addressed. However, the overall impression remains highly positive.

Operating hours are as follows:
- Wednesday: 12 PM – 5 PM
- Thursday: 12 PM – 5 PM
- Friday: 12 PM – 5 PM
- Saturday: 10 AM – 1 PM
- Sunday: Closed
- Monday: Closed
- Tuesday: 12 PM – 5 PM

Overall Sentiment from Online Customer Reviews:
Positive: 88%
Neutral: 8%
Negative: 4%

Best Review:
Isabella praised the store for its friendly staff and efficient service, highlighting her satisfaction with the assistance received during her jewelry needs.

Worst Review:
Karen mentioned issues with her Rolex watch repair, expressing dissatisfaction with the service and the outcome, stating that her watch was left in worse condition than before the repair.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.