Vincent's Fine Jewelry, located at 81 Purchase Street, Rye, NY 10580, offers a sophisticated selection of designer fine and fashion jewelry, specializing in custom engagement ring creation. The store, opened in May 2017, is known for its well-curated collection and has been recognized as the Best New Jewelry Store by Westchester Magazine. Customers can reach the store at (914) 235-5000 for inquiries regarding their extensive range of services, which include jewelry repair, custom designs, and personalized consultations. Situated in Westchester County, Vincent's Fine Jewelry thrives in an inviting atmosphere, with a commitment to customer satisfaction.
Overall Sentiment from Online Customer Reviews: The sentiment analysis from online reviews reveals a mix of appreciation for the unique offerings and dissatisfaction with staff interactions. Positive reviews highlight the store's beautiful selections and knowledgeable staff, while negative feedback points to poor customer service experiences. Overall, the sentiment can be summarized as follows: Positive 70%, Neutral 15%, Negative 15%.
Highlight Reviews:
Best Review: A customer praised the wide range of jewelry available at Vincent's Fine Jewelry and noted the helpfulness of the sales staff, despite a few negative interactions with another employee. The review highlighted the impressive quality of items.
Worst Review: Another reviewer described a disappointing experience, emphasizing rude behavior from staff when attempting to view jewelry. This interaction left a negative impression, discouraging them from returning to the store.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
**Opening Hours**:
- Monday to Friday: 10:00 AM - 5:30 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed
Staff: No specific staff members were mentioned in the available reviews.
Positivity Score: 77.5%
Total Customer Feedback Reviewed: 4
Store Phone Number: 5086275409