Von Gehr Jewelry Shoppe, located at 203 E Main St, New Holland, PA, has a strong reputation as a custom jeweler in Lancaster County, with a focus on engagement ring creation and repair services. With a blend of traditional craftsmanship and personalized service, the store has been serving the community since 1983 under the ownership of Shawn Von Gehr.

Customers often appreciate the warm, family-oriented atmosphere and the shop's commitment to custom designs. The staff is noted for its expertise, guiding customers through the process of selecting or designing a unique engagement ring. However, there are some consistent concerns regarding the store's return and exchange policy, which has led to mixed feelings among certain patrons.

Customer Sentiment: Approximately 60% of customers express high satisfaction, while around 20% feel neutral about their experience, and 20% report challenges with the store's policies and selection.

Opening Hours:

Monday: Closed
Tuesday: Closed
Wednesday: Closed
Thursday: 10:00 AM – 6:00 PM
Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 2:00 PM
Sunday: Closed

Best Review: Mia appreciated the high-quality jewelry repair services and praised the craftsmanship of a custom-designed ring her family had made, expressing her trust in the shop for precious pieces.

Worst Review: Joy was disappointed with the return policy after her husband purchased jewelry, feeling that the store's lack of refunds left her with unsatisfactory options and poor customer service.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.