W. Kodak Jewelers, located at 60 Newark St, Hoboken, NJ 07030, is a family-owned jewelry store known for its exceptional engagement ring creation service and high-quality fine jewelry and watches. With over 45 years in business, the store operates under the ownership of second-generation jewelers Bradley and Creighton Kodak. Their knowledgeable staff, including Maria and Adelina, are praised for offering personalized service without pressure, making the experience enjoyable for customers.
The jeweler specializes in custom engagement rings, providing a vast selection of GIA graded diamonds and designer settings. Customers appreciate the meticulous attention to detail, exceptional craftsmanship, and high level of service throughout the purchasing process, allowing for unique and meaningful creations. However, some negative feedback has surfaced regarding repair services, indicating a less than satisfactory experience in certain instances.
Overall sentiment from online customer reviews:
Positive: 88%
Neutral: 7%
Negative: 5%
Highlight Reviews:
Best Review: A customer named Michael praised the staff for being incredibly helpful and patient while selecting an engagement ring, emphasizing the knowledgeable guidance provided without feeling pressured.
Worst Review: A customer named Allison expressed frustration over a lack of communication about repair costs and noted disappointment with the cleanliness of their watch after service.
Operating Hours:
Monday: 11:00 AM - 7:30 PM
Tuesday: 11:00 AM - 7:30 PM
Wednesday: 11:00 AM - 7:30 PM
Thursday: 11:00 AM - 7:30 PM
Friday: 11:00 AM - 7:30 PM
Saturday: 10:00 AM - 6:00 PM
Sunday: 11:00 AM - 5:00 PM
Staff Members Mentioned:
- Maria
- Adelina
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.