Wakefield Jewelers, located at 364 Main St, Wakefield, MA 01880, offers a range of jewelry services with a focus on engagement ring creation. Known for their expertise in crafting exquisite custom rings, the shop operates under the guidance of owner Richard, who is recognized for his knowledge and dedication to customer satisfaction. The store is notable for its friendly staff and the quality of their repairs and services, receiving positive responses for handling delicate tasks professionally.

Operating hours are as follows:
| Day | Hours |
|-----------|---------------|
| Monday | Closed |
| Tuesday | 9:30 AM - 5:00 PM |
| Wednesday | 9:30 AM - 5:00 PM |
| Thursday | 9:30 AM - 5:00 PM |
| Friday | 9:30 AM - 5:00 PM |
| Saturday | 10:00 AM - 4:00 PM |
| Sunday | Closed |

Overall Sentiment from Online Customer Reviews:
Overall, the sentiment from online reviews is mixed, with approximately 55% positive feedback, 25% neutral, and 20% negative. Many customers commend the exceptional service, craftsmanship, and welcoming atmosphere, while others have expressed disappointment regarding customer service and communication issues.

Best Review:
John M. has praised Wakefield Jewelers for their personable and knowledgeable service over the span of 25 years, emphasizing their consistency and quality in handling customer needs and repairs.

Worst Review:
Tom highlighted a negative experience where he found the owner rude and unhelpful, mentioning that he felt dismissed when seeking a simple repair and was dissatisfied with the service.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.