Waldeland Jewelry and Gifts, located at 1340 Duckwood Dr Suite 11, Eagan, Minnesota 55123, is a family-owned and operated jewelry store that has been serving the community since 1977. Their wide range of services includes custom engagement ring creation, repairs, and a variety of jewelry options to suit different tastes and budgets. Customers have consistently praised the knowledgeable and friendly staff for their exceptional service.
In total, 69 reviews were analyzed. The majority reflect a positive sentiment towards the store, highlighting the craftsmanship and quality of service. Positive reviews often focus on the helpfulness and expertise of the staff, with many noting excellent experiences with custom jewelry designs and repairs. There are, however, some negative reviews that mention issues with the time taken for custom jobs, suggesting that while the end product is satisfactory, customers have faced delays.
Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%
Best Review:
Carl describes his family's long-standing positive experiences with Waldeland, particularly their attention to customer service and care for loyal clients.
Worst Review:
Dave expressed disappointment with follow-up service, mentioning a lack of apologies regarding delays during his visit.
Business Hours:
- Monday: Closed
- Tuesday: 12:00 PM - 5:00 PM
- Wednesday: 12:00 PM - 5:00 PM
- Thursday: 12:00 PM - 5:00 PM
- Friday: 12:00 PM - 5:00 PM
- Saturday: 10:00 AM - 3:00 PM
- Sunday: Closed
Staff members mentioned include Travis, who is noted as having skilled craftsmanship.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 69
Store Phone Number: 6514521877