Walker Bros. & Monroe Jewelers, located at 84 Webster St, North Tonawanda, NY 14120, is renowned for its exquisite engagement ring creation services. With over 42 reviews highlighting the meticulous craftsmanship and impressive selection of jewelry, this establishment has a long-standing reputation in Niagara County. Customers appreciate the knowledgeable staff, including master clockmaker Jay Soemann, who brings over 45 years of expertise to the business.

The store specializes in antique clock repair and offers a diverse range of jewelry services, including custom engagement ring design and repair, making it a go-to for clients in search of unique pieces. Reviewers have noted the friendly service and quality of work, emphasizing that the staff is committed to ensuring customer satisfaction.

Operating hours are as follows:
- Monday: 10:00 AM - 5:30 PM
- Tuesday: 10:00 AM - 5:30 PM
- Wednesday: Closed
- Thursday: 10:00 AM - 7:00 PM
- Friday: 10:00 AM - 5:30 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed

Overall Sentiment from Online Customer Reviews:
The overall sentiment from the reviews indicates a positive atmosphere, with approximately 85% of customers expressing satisfaction with their experiences, 10% remaining neutral, and 5% conveying dissatisfaction.

Best Review:
Judith praised the store for restoring her family’s antique clock, highlighting the transparent communication regarding the repair duration and costs, ultimately resulting in a beautifully restored piece.

Worst Review:
Jon expressed disappointment over the service provided for his grandfather clock, noting that an estimate led to further issues with the clock's functionality, feeling that the shop mishandled the mechanism during the process.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Staff Members Mentioned:
- Jay Soemann