Walsons & Co. Fine Jewelers, located at 2049 N Germantown Pkwy, Cordova, TN 38016, specializes in engagement ring creation and offers a wide range of fine jewelry. With 73 reviews collected, this jeweler is known for its dedicated customer service, particularly in crafting customized engagement rings and providing quality repairs. The store operates in Shelby County and is recognized for its family-oriented atmosphere, where staff, including manager Karim, personally assist customers without pressure.

Positive reviews highlight the welcoming staff, quality craftsmanship, and excellent customer interactions. Many customers express satisfaction with their engagement rings and the overall shopping experience. However, some negative sentiments appear in reviews regarding dissatisfaction with repair services and claims of subpar product quality in isolated cases.

Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%

**Highlight Reviews:**

Best Review: A customer praised the exceptional customer service and the excellent quality of their purchased engagement ring, emphasizing a pleasant and friendly atmosphere.

Worst Review: A reviewer reported a negative experience related to the quality of diamonds in a ring purchased, expressing disappointment and concern after finding inconsistencies with the product.

**Operating Hours:**
- Monday: 11 AM - 6 PM
- Tuesday: 11 AM - 6 PM
- Wednesday: 11 AM - 6 PM
- Thursday: 11 AM - 6 PM
- Friday: 11 AM - 6 PM
- Saturday: 11 AM - 6 PM
- Sunday: Closed

Staff member mentioned: Karim (Manager)

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*