Walter's Jewelers, located at 111 W 2nd St, Kewanee, IL 61443, is a well-regarded jewelry store specializing in engagement ring creation and a full range of retail jewelry services. They offer a variety of options, including custom-designed engagement rings, jewelry repair, watch repair, and battery replacement for watches and car remotes. The store is open Tuesday through Friday from 9 AM to 4 PM and is closed on Saturdays and Sundays. They can be reached at (309) 853-4187.
The store operates in Henry County and features a friendly and knowledgeable staff. Many customers have praised the exceptional workmanship and customer service they experienced during their visits. Positive reviews highlight the welcoming atmosphere and the variety of affordable jewelry available.
However, some concerns have been noted, particularly regarding service delays and specific repair refusals.
Overall Sentiment from Online Customer Reviews:
Based on 19 reviews, the overall sentiment is quite positive, with approximately 80% of reviews expressing satisfaction, 15% neutral, and 5% negative.
Best Review:
Scott remarked on the friendly atmosphere and the great prices available at Walter's Jewelers.
Worst Review:
Sancho expressed frustration over being refused service for a clock repair, indicating that the owner deemed it too expensive to fix.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Opening Hours:**
- Tuesday: 9 AM - 4 PM
- Wednesday: 9 AM - 4 PM
- Thursday: 9 AM - 4 PM
- Friday: 9 AM - 4 PM
- Saturday: Closed
- Sunday: Closed
Staff members mentioned include Steve, known for his customer service.
Positivity Score: 87.5%
Total Customer Feedback Reviewed: 19