Warrenton Jewelers & Gifts, located at 524 Fletcher Dr, Warrenton, VA 20186, is a family-owned jewelry store known for exceptional engagement ring creation and a variety of other services. The operation is led by Master Goldsmith Jim Driver, alongside Erin Driver, who play integral roles in providing personalized, high-quality services. The store specializes in custom jewelry design, jewelry repairs, and offers a wide selection of fine jewelry and gifts.
With a collection of 55 reviews, the overall sentiment from online customer reviews reflects a positive atmosphere. Positive experiences frequently highlight the excellent customer service, friendly staff, and the store's ability to create beautiful custom engagement rings. However, some negative feedback points to issues with pricing and customer interactions.
Overall Sentiment from Online Customer Reviews:
- Positive: 70%
- Neutral: 20%
- Negative: 10%
The reviews indicate that customers appreciate the welcoming environment and the skillful craftsmanship available at Warrenton Jewelers & Gifts, while a minority expressed dissatisfaction with customer interactions related to pricing errors or perceived rudeness.
Best Review:
Robin noted that the store excels in custom work, transforming her broken toe ring into a beautiful pinky ring that matched her Tiffany jewelry. She praised the fast turnaround and the store's extensive gift selection.
Worst Review:
Mscc expressed disappointment over the owner’s rudeness and poor professionalism, relating a poor experience with a ring resizing that left her feeling undervalued as a customer.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Opening Hours:**
- Sunday: Closed
- Monday: Closed
- Tuesday: 10 AM - 6 PM
- Wednesday: 10 AM - 6 PM
- Thursday: 10 AM - 6 PM
- Friday: 10 AM - 6 PM
- Saturday: 10 AM - 4 PM
Staff members:
- Jim Driver
- Erin Driver
Positivity Score: 80%
Total Customer Feedback Reviewed: 55