Waterfall Jewelers II is a highly regarded jewelry store located in White Lake Charter Township, MI, known for its exceptional engagement ring creation and customer service. The store has a warm, welcoming atmosphere with a strong emphasis on personalized service, making it a go-to destination for couples looking for the perfect ring. Staffed by knowledgeable professionals, including owner Joe Strong, Waterfall Jewelers offers a wide range of services such as custom design, jewelry repair, and engraving. Their team is dedicated to helping customers achieve their dream ring while ensuring a stress-free experience.
The store operates in Oakland County and is recognized for its longstanding presence in the community, having been family-owned since 1979. With a solid reputation, they have received a total of 128 reviews highlighting both the positive experiences customers have had while shopping for engagement rings and the personalized attention provided by the staff.
Customer feedback indicates a strong overall sentiment toward Waterfall Jewelers II, with approximately 85% positive reviews, 10% neutral, and 5% negative sentiments documented.
**Best Review:** Nick praised the jeweler for exceptional service when getting a watch battery replaced quickly and professionally, highlighting the friendly atmosphere.
**Worst Review:** Angela expressed disappointment with the lack of acknowledgement from the staff during her visit, feeling overlooked despite her interest in several services.
**Location and Contact Information:**
340 Town Center Blvd, #E-108, White Lake Charter Township, MI, 48386
Phone: 248-698-1200
**Operating Hours:**
| Day | Hours |
|-----------|----------------|
| Monday | 10:00 AM - 5:00 PM |
| Tuesday | 10:00 AM - 5:00 PM |
| Wednesday | 10:00 AM - 5:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 5:00 PM |
| Saturday | 10:00 AM - 4:00 PM |
| Sunday | Closed |
Staff Members: Joe Strong
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.