Waterfall Jewelers, Custom Engagement Rings in White Lake Charter Township , MI

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90% Score | Waterfall Jewelers, White Lake Charter Township, MI

Waterfall Jewelers II is a highly regarded jewelry store located in White Lake Charter Township, MI, known for its exceptional engagement ring creation and customer service. The store has a warm, welcoming atmosphere with a strong emphasis on personalized service, making it a go-to destination for couples looking for the perfect ring. Staffed by knowledgeable professionals, including owner Joe Strong, Waterfall Jewelers offers a wide range of services such as custom design, jewelry repair, and engraving. Their team is dedicated to helping customers achieve their dream ring while ensuring a stress-free experience.

The store operates in Oakland County and is recognized for its longstanding presence in the community, having been family-owned since 1979. With a solid reputation, they have received a total of 128 reviews highlighting both the positive experiences customers have had while shopping for engagement rings and the personalized attention provided by the staff.

Customer feedback indicates a strong overall sentiment toward Waterfall Jewelers II, with approximately 85% positive reviews, 10% neutral, and 5% negative sentiments documented.

**Best Review:** Nick praised the jeweler for exceptional service when getting a watch battery replaced quickly and professionally, highlighting the friendly atmosphere.

**Worst Review:** Angela expressed disappointment with the lack of acknowledgement from the staff during her visit, feeling overlooked despite her interest in several services.

**Location and Contact Information:**
340 Town Center Blvd, #E-108, White Lake Charter Township, MI, 48386
Phone: 248-698-1200

**Operating Hours:**
| Day | Hours |
|-----------|----------------|
| Monday | 10:00 AM - 5:00 PM |
| Tuesday | 10:00 AM - 5:00 PM |
| Wednesday | 10:00 AM - 5:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 5:00 PM |
| Saturday | 10:00 AM - 4:00 PM |
| Sunday | Closed |

Staff Members: Joe Strong

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Positivity Score: 90%
Total Customer Feedback Reviewed: 128

Store Phone Number: 2486981200

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90%

Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.

A word from the team at Waterfall Jewelers

The Whitney restaurant in Detroit, MI, is exquisite divinity if you're looking for an upscale vibe for your perfect proposal. The Cranbrook Gardens in Bloomfield Hills, MI, is a picturesque natural setting for your engagement. Main Street Oakland County provides you with an old-timey, local town backdrop if that's more your style. Come and design your dream ring at Waterfall Jewelers and head out to your choice proposal spot.

At Waterfall Jewelers, we are ready and willing to serve our loyal customers all year round! Come and speak with our expert jewelers and let us help you design the perfect diamond engagement ring for your love.

At Waterfall Jewelers, it can take anywhere from 1-2 days to 4-6 weeks to create the overall engagement ring package for our customers - including the diamond, the setting, and the design for the ring.

At Waterfall Jewelers, we love a good engagement story. A particularly memorable one involved a customer with an elaborate proposal planned in Downtown Detroit. It was perfectly set-up. Unfortunately, it was just one of those days; the weather was terrible, the reservations were lost, and then on the way, Murphy's Law- a flat tire! Dressed to impress, the gentleman had to change a tire on the side of the road in Detroit in the pouring rain. His soon-to-be bride stood outside, holding the umbrella to keep him from getting completely soaked. "As good a time as any," he thought, already down on one knee to change the tire, he pulled the ring out from his pocket on the wet rainy road under the streetlight. Of course, she said yes! They've been happily married ever since.