Watkins Jewelry, located at 600 West Side Square, Clinton, IL 61727, is a family-owned jeweler with over 120 years of experience serving the community. Specializing in the creation and repair of engagement rings, they pride themselves on delivering quality craftsmanship and customer-oriented service. The store offers a variety of services, including custom design, jewelry cleaning, and watch and clock repairs. The staff at Watkins Jewelry are known for their friendliness and willingness to assist customers with their jewelry needs.

Operating hours are:

| Day | Hours |
|-----------|-------------------|
| Monday | 9:00 AM - 5:00 PM |
| Tuesday | 9:00 AM - 5:00 PM |
| Wednesday | 9:00 AM - 5:00 PM |
| Thursday | 9:00 AM - 5:00 PM |
| Friday | 9:00 AM - 5:00 PM |
| Saturday | 9:00 AM - 12:00 PM |
| Sunday | Closed |

Overall Sentiment from Online Customer Reviews:
The overall sentiment from online customer reviews indicates mixed feelings, with 48% positive, 25% neutral, and 27% negative feedback.

Positive reviews highlight the friendly service and quality of products, with customers expressing satisfaction in the craftsmanship of the engagement rings and jewelry repairs. Positive sentiments are reflected in comments that praise the knowledgeable staff for their helpfulness and prompt service.

Negative reviews point to issues with communication and delays in receiving repaired items, specifically regarding clocks and jewelry. Customers expressed frustration with the time taken to complete repairs and inconsistency in service delivery.

Best Review:
One customer appreciated the family atmosphere and indicated satisfaction with the pricing and quality of service when getting a grandfather clock serviced.

Worst Review:
A reviewer experienced significant frustration due to extended delays in the repair of their clock, citing poor communication and lack of organization in the shop, which led them to ultimately seek service elsewhere.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.