Wattsson & Wattsson Jewelers is a premier jewelry store located at 118 W. Washington Street, Marquette, MI 49855, offering exceptional services particularly in engagement ring creation and customization. Owned by Chris Wattsson, a skilled jeweler with 20 years of experience, the shop is well-regarded for its friendly and knowledgeable staff who provide personalized service to help clients design unique and meaningful pieces. The store features a comprehensive range of fine jewelry and repair services, making it a go-to destination for couples selecting engagement rings.
With a total of 101 reviews, the sentiment surrounding this jeweler reflects positive customer experiences overall.
Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%
Clients often praise the craftsmanship and timely service provided. Many highlight the welcoming environment and expert guidance during the engagement ring selection process. However, there are a few critiques regarding staff turnover and customer service experiences during busy periods.
Best Review:
Amy commended the timely service and reasonable pricing, noting the high quality of craftsmanship in her jewelry experience.
Worst Review:
Ben mentioned his dissatisfaction due to inconsistent staff knowledge, describing multiple visits as frustrating without finding a resolution for his jewelry repair needs.
**Store Hours:**
- Monday - Friday: 10:00 AM - 5:30 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed
**Staff Members:**
- Chris Wattsson
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.*
Positivity Score: 91%
Total Customer Feedback Reviewed: 101
Store Phone Number: 9062285775