Wayzata Jewelers, located at 1250 Wayzata Blvd E, Wayzata, MN 55391, is a family-owned jewelry store specializing in creating custom engagement rings and providing exceptional jewelry services. Renowned for their craftsmanship, Jon and Pam Gilbert lead the store, where they focus on designing unique pieces tailored to customers' preferences. With over 30 years of experience, Jon brings a level of detail and artistry that sets Wayzata Jewelers apart. They offer a variety of services, including custom jewelry design, jewelry repair, appraisals, and watch repairs, catering to the Lake Minnetonka community.
The business has garnered attention with a total of 25 reviews, reflecting a diverse range of customer experiences.
Overall Sentiment from Online Customer Reviews:
Positive sentiments: 88%
Neutral sentiments: 8%
Negative sentiments: 4%
The reviews indicate a strong satisfaction with the engagement ring creation process, highlighting the personalized service and craftsmanship. Customers appreciate the focus on custom design and the ethical sourcing of materials.
Best Review: Jill praised Jon for designing a custom piece that incorporated family diamonds, emphasizing the exceptional service and attention to detail throughout the process.
Worst Review: Mason reported a negative experience regarding customer service, mentioning rudeness from the owner during a phone inquiry.
**Opening Hours:**
- Tuesday: 10:30 AM - 5:00 PM
- Wednesday: 10:30 AM - 5:00 PM
- Thursday: 10:30 AM - 5:00 PM
- Friday: 10:30 AM - 5:00 PM
- Saturday: 10:30 AM - 3:00 PM
- Sunday: Closed
- Monday: Closed
Staff members noted: Jon Gilbert, Pam Gilbert.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 92%
Total Customer Feedback Reviewed: 25