Weisser's Jewelers, located at 246 North Main Street, Herkimer, NY, is a cherished establishment known for its extensive engagement ring creation services. Established in 1981, this family-owned jewelry store offers a warm and welcoming atmosphere, making it a favorite among locals in Herkimer County. The store is recognized for its craftsmanship, particularly in designing stunning and unique pieces that capture the essence of each customer's vision.

The knowledgeable staff, led by owner Fred Weisser, takes pride in providing personalized service, guiding customers through the entire design process. Many reviews highlight the friendly and approachable demeanor of the team, who are dedicated to ensuring every client feels comfortable and informed while selecting their perfect engagement ring. Most customers leave delighted, though some have reported occasional lapses in communication that could be improved.

Customer Sentiment: Approximately 80% of clients express high satisfaction with their experience, while 10% have neutral feedback and 10% have encountered issues.

Opening Hours:

Monday: Closed
Tuesday: 10:00 AM – 5:30 PM
Wednesday: 10:00 AM – 5:30 PM
Thursday: 10:00 AM – 5:30 PM
Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed

Best Review: Joseph commended the excellent service and the high-quality pieces, emphasizing how the staff ensured he found the ideal ring for his girlfriend.

Worst Review: Paul described a negative experience when he dropped off a watch for repair, claiming it was returned malfunctioning and he felt unfairly treated.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.