Welsh International, located at 305 Frederick Rd, Catonsville, MD 21228, is a highly regarded jeweler specializing in custom engagement ring creation. With over 30 years of experience in the jewelry industry, they offer an extensive selection of certified diamonds and a variety of gold settings, ensuring each customer receives personalized service tailored to their unique preferences. Appointments are required, allowing for one-on-one consultations where customers can receive expert guidance from Kevin Welsh, the owner, who is known for his detailed craftsmanship and extensive knowledge in diamond selection.
Customer reviews highlight a strong positive sentiment, with the shop earning consistently high ratings across platforms. Many reviewers commend the exceptional service and attention to detail provided by Kevin, noting that he creates a welcoming atmosphere for clients. The inventory's quality and the personalized service have made them a favorite choice for engagement rings.
However, a few reviews indicate issues with customer interaction, suggesting that not all experiences met the high standards expected.
Overall Sentiment from Online Customer Reviews:
- Positive: 95%
- Neutral: 4%
- Negative: 1%
Opening Hours:
- Tuesday: 11:30 AM – 6:30 PM
- Wednesday: 11:30 AM – 6:30 PM
- Thursday: 11:30 AM – 8:30 PM
- Friday: 11:30 AM – 6:30 PM
- Saturday: 10:00 AM – 6:00 PM
- Sunday: 12:00 PM – 5:00 PM
- Monday: 11:30 AM – 6:30 PM
Staff:
- Kevin Welsh
Best Review: Sarah praised the fantastic service and craftsmanship at Welsh International, expressing her happiness with the ring quality and the overall experience.
Worst Review: Katie shared a disappointing experience regarding customer interaction, critiquing Kevin's unfamiliarity with the specific gemstone in her ring during a resizing appointment.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 97%
Total Customer Feedback Reviewed: 59
Store Phone Number: 4107472711