West Point Jewelry, located at 635 Commerce St, West Point, MS 39773, is a well-established jewelry store offering a range of services, with a notable focus on engagement ring creation. Their staff has been acknowledged for providing friendly and trustworthy service, making them a dependable choice for customers in the jewelry market. The store has an overall rating of 4.2 based on 13 Google reviews, which highlights a mix of positive and negative sentiments about the jewelry store.

Positive reviews often commend the quality of service, with customers expressing satisfaction with repairs and the expertise of the staff. A notable comment mentions how pleased a customer was with the affordable pricing for services received. However, there are some negative experiences reported, with one customer discussing a significant issue regarding the mishandling of a diamond during a remounting service, causing distress.

Overall Sentiment from Online Customer Reviews:
- Positive: 60%
- Neutral: 30%
- Negative: 10%

Best Review: April noted the excellent service they received when obtaining new backings for earrings and modifying a watch, expressing very positive feelings about their experience.

Worst Review: Stacey shared a negative experience regarding the loss of a precious diamond during repair, which remains a source of heartbreak for her.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

**Operating Hours:**
- Monday to Friday: 9 AM - 5 PM
- Saturday: 9 AM - 12 PM
- Sunday: Closed

Staff members were not specified in the reviews.