West View Jewelers, located at 442 Perry Hwy, Pittsburgh, PA 15229, provides a variety of jewelry services with a particular focus on engagement ring creation and expert craftsmanship. The team is known for their personalized service, assisting customers in designing custom engagement rings tailored to individual tastes and preferences. With community recognition, West View Jewelers has received mixed reviews, highlighting both the strengths and weaknesses of their service.
The store operates in Allegheny County, serving local customers with dedication and care. Operating hours are as follows:
| Day | Hours |
|-----------|---------------------|
| Monday | Closed |
| Tuesday | 10:00 AM - 5:00 PM |
| Wednesday | 10:00 AM - 5:00 PM |
| Thursday | 10:00 AM - 5:00 PM |
| Friday | 10:00 AM - 5:00 PM |
| Saturday | 10:00 AM - 4:00 PM |
| Sunday | Closed |
The overall sentiment from online customer reviews reveals a mixed response. Analyzing 11 reviews, positive sentiments account for approximately 60%, while neutral responses stand at 20%, and negative sentiments make up about 20%.
Positive comments frequently mention the skilled craftsmanship of the staff, particularly Jim, who is praised for his ability to transform and repair jewelry effectively. Customers appreciate the reasonable pricing and quality of work provided. Conversely, some negative reviews note experiences of unfriendliness and perceived high quotes for repairs, indicating room for improvement in customer service.
Best Review: Lisa commended the meticulous transformation of her engagement ring, highlighting the quality of the work and attention to detail shown by the jeweler.
Worst Review: Emily expressed disappointment with the initial resistance and unfriendly service she encountered during her visit, along with a high repair quote relative to what she ultimately paid elsewhere.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 70%
Total Customer Feedback Reviewed: 11
Store Phone Number: 4129310410