Wetzel & Truex Jewelers, located at 2001 Market Lane, Norfolk, NE 68701, is a highly regarded jewelry shop that has been serving Northeast Nebraska since 1905. With over 150 combined years of experience among the staff, they specialize in crafting exquisite engagement rings and providing personalized customer service, making them a trusted choice for couples looking to create their perfect ring. Customers appreciate the knowledgeable staff, including Tim and Brad, who guide them through the selection process with genuine care and expertise.
The store offers a variety of services, including custom engagement ring design, jewelry repair, and watch repair, ensuring that every customer finds what they need. Wetzel & Truex Jewelers is known for their competitive pricing and high-quality products, which have earned them a respectable reputation in the community.
Customer feedback has been generally positive, with a total of 81 reviews reviewed to gather insights. Overall sentiments from online reviews indicate a 78% positive, 15% neutral, and 7% negative response from customers.
Best Review: A customer highlighted the exceptional quality of a three-stone diamond ring purchased at Wetzel & Truex, praising the enjoyable buying experience and the helpful sales staff.
Worst Review: One customer expressed frustration over a long delay in repairing a watch, leading to a poor overall experience with the store's customer service.
**Opening Hours:**
| Day | Hours |
|-----------|---------------------|
| Monday | 9:00 AM - 6:00 PM |
| Tuesday | 9:00 AM - 6:00 PM |
| Wednesday | 9:00 AM - 6:00 PM |
| Thursday | 9:00 AM - 7:00 PM |
| Friday | 9:00 AM - 6:00 PM |
| Saturday | 9:00 AM - 5:00 PM |
| Sunday | Closed |
**Staff Members:**
Tim, Brad
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*
Positivity Score: 85.5%
Total Customer Feedback Reviewed: 81
Store Phone Number: 4023719338
Explore the jeweler's expertise, customer feedback, and available inventory to ensure they match your preferences.
Use the provided contact information to reach out and discuss your engagement ring vision, confirming the next steps.
Collaborate with the jeweler to choose your diamond and setting, and begin designing the perfect engagement ring tailored to your style.