Whidby Jewelers, located at 177 W Jefferson St, Madison, GA 30650, is a prominent family-owned jewelry store that has been serving the community for over a century. With a focus on creating stunning engagement rings, Whidby Jewelers is known for its custom design services and a wide selection of high-quality jewelry.

The store is staffed by knowledgeable professionals, including the owner Ben Whidby, who are dedicated to providing exceptional customer service. The knowledgeable team assists customers in selecting the perfect engagement ring, offering various styles from natural and lab-grown diamonds to unique custom creations.

Whidby Jewelers is open Tuesday to Friday from 10:00 AM to 5:30 PM, Saturday from 10:00 AM to 2:00 PM, and is closed on Sunday and Monday. For inquiries, the store can be reached at (706) 752-0105.

Customer reviews suggest a diverse array of sentiments, with a total of 345 reviews considered.

Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 10%
Negative: 20%

Positive reviews often lauded the exceptional customer service, highlighting the friendly and attentive staff. Customers appreciated the personalized experience and craftsmanship involved in creating custom engagement rings.

Conversely, negative reviews tended to express dissatisfaction regarding pricing and service consistency. Some customers felt the store's service fell short of expectations, particularly in instances of follow-through and price competitiveness compared to other local jewelers.

Best Review: A satisfied customer praised Whidby Jewelers for its personal service and the care taken in helping them find just the right engagement ring, noting the knowledgeable staff's exceptional attention to detail.

Worst Review: A customer expressed frustration over the store's insistence on charging for services they believed should be complimentary, citing experiences that left them questioning the value of their loyalty to the store.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

**Opening Hours:**
| Day | Hours |
|------------|--------------------|
| Monday | Closed |
| Tuesday | 10:00 AM - 5:30 PM |
| Wednesday | 10:00 AM - 5:30 PM |
| Thursday | 10:00 AM - 5:30 PM |
| Friday | 10:00 AM - 5:30 PM |
| Saturday | 10:00 AM - 2:00 PM |
| Sunday | Closed |

Staff members mentioned include Ben Whidby.