White House Gold & Diamond Outlet, located at 134 Hwy 76, White House, TN 37188, is a locally owned jeweler renowned for its engagement ring creation and exceptional customer service. With a solid reputation bolstered by 56 reviews, the store is praised for its friendly and knowledgeable staff, including owners Rick and Connie Dugan, who are recognized for their commitment to customer satisfaction.
The shop offers a range of services, specializing in engagement ring design, resizing, and precious stone repairs. Customers appreciate the store's competitive pricing and personalized service, with many highlighting the quality of craftsmanship in both new creations and repairs. The friendly atmosphere and helpful staff members create an inviting experience for customers seeking the perfect engagement ring.
Although the majority of reviews lean positively, a few customers expressed dissatisfaction regarding specific repair outcomes, which indicates that while service is generally well-received, there can be isolated instances of concern.
Overall Sentiment from Online Customer Reviews:
- Positive: 90%
- Neutral: 5%
- Negative: 5%
Best Review:
Michael commended the store for excellent service and a friendly staff, emphasizing his loyalty as a customer over the past two decades.
Worst Review:
Amanda was disappointed with the alteration work done on her ring, feeling it was not executed to her satisfaction.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
| Day | Hours |
|------------|---------------|
| Monday | 9:00 AM - 5:00 PM |
| Tuesday | 9:00 AM - 5:00 PM |
| Wednesday | 9:00 AM - 5:00 PM |
| Thursday | 9:00 AM - 5:00 PM |
| Friday | 9:00 AM - 5:00 PM |
| Saturday | Closed |
| Sunday | Closed |
Staff members: Rick Dugan, Connie Dugan.