White's Fine Jewelry, located at 2600 Middletown Commons Suite 141, Fairmont, WV 26330, is a well-regarded jewelry retailer specializing in engagement ring creation and personalized service. With over 33 years in the industry, the store has built a reputation for its extensive selection of fine jewelry, including unique engagement rings, wedding bands, and custom designs tailored to individual tastes. The knowledgeable staff, led by owner Jann Stewart, is dedicated to providing an engaging shopping experience and exceptional customer service, ensuring each customer feels valued and catered to. The store operates in Marion County and offers jewelry repair, gold buying, and custom design services.
Operating hours:
- Monday to Friday: 10 AM - 6 PM
- Saturday: 10 AM - 4 PM
- Sunday: Closed
Overall Sentiment from Online Customer Reviews:
The sentiment from online customer reviews reflects a mixed response. Approximately 70% of reviews are positive, with some customers praising the staff's friendliness and expertise. About 20% of reviews are neutral, expressing an average experience without strong opinions. Meanwhile, around 10% of reviews are negative, mainly concerning specific service issues.
Highlight Reviews:
Best Review: A customer highlighted the exceptional service they received when selecting their engagement ring, noting the staff's patience and expertise in helping them make the perfect choice.
Worst Review: A reviewer described frustration with a watch battery replacement, stating that despite initial assurances, the staff had trouble reassembling the watch, leading to a lack of communication and an unsatisfactory experience.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Staff:
- Jann Stewart, Owner
- Sidney Greene, Sales Associate
- Katy McCutcheon, Senior Sales Associate
- Chasity Burchan, Sales Associate
- Latisha Kriston, Sales Associate
- Julie England, Accounting Specialist
Positivity Score: 80%
Total Customer Feedback Reviewed: 301
Explore the jeweler's expertise, customer feedback, and available inventory to ensure they match your preferences.
Use the provided contact information to reach out and discuss your engagement ring vision, confirming the next steps.
Collaborate with the jeweler to choose your diamond and setting, and begin designing the perfect engagement ring tailored to your style.