Wilcox Jewelers, located at 130 W Main St, Sullivan, MO 63080, is a reputable family-owned jewelry store that has been serving the community since 1947. Known for its expertise in engagement ring creation, the shop offers a diverse selection of unique and quality jewelry alongside watch and clock repair services. The knowledgeable staff, including third-generation jeweler Heidi Wilcox, is committed to providing excellent customer service, ensuring every client finds the perfect piece for their special occasion.
Operating hours are as follows:
- Monday: 9:00 AM - 5:00 PM
- Tuesday: 9:00 AM - 5:00 PM
- Wednesday: 9:00 AM - 5:00 PM
- Thursday: 9:00 AM - 5:00 PM
- Friday: 9:00 AM - 5:00 PM
- Saturday: 9:00 AM - 2:00 PM
- Sunday: Closed
Customers have left a total of 28 reviews about Wilcox Jewelers, reflecting a mix of experiences.
Overall Sentiment from Online Customer Reviews:
- Positive: 60%
- Neutral: 15%
- Negative: 25%
Highlighting both positive and negative sentiments, many reviews commend the supportive and friendly atmosphere, with multiple customers noting the stunning selections and personalized service. Conversely, some negative feedback focused on experiences regarding gold buying prices and sizing issues, suggesting inconsistencies in service quality.
Best Review:
Hannah noted exceptional service from the staff, emphasizing the personal attention and knowledge provided during her engagement ring selection.
Worst Review:
Crystal expressed dissatisfaction with the low purchase offers for her gold jewelry, indicating that the offers were significantly below market value.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 67.5%
Total Customer Feedback Reviewed: 28
Store Phone Number: 5734686714