William H. Jewelers, located at 420 Sheridan Rd, Highwood, IL, boasts over 30 years of experience in the jewelry industry, specializing in engagement ring creation and exceptional customer service. Known for their antique and estate jewelry, they also provide appraisal services for gold and diamonds. The store, owned by Bill L., is highly regarded for its knowledge and fair pricing, making it a sought-after destination for those looking to purchase or sell fine jewelry.

With a 4.5 rating based on 14 reviews, the sentiment surrounding this jeweler is largely positive, with many customers praising the friendly and accommodating staff. However, some reviews highlight issues with repair services, particularly regarding the consistency and speed of the engagement ring repair process.

Hours of operation are as follows:
- Monday: 10 AM - 6 PM
- Tuesday: 10 AM - 6 PM
- Wednesday: 10 AM - 6 PM
- Thursday: 10 AM - 6 PM
- Friday: 10 AM - 6 PM
- Saturday: 12 PM - 5 PM
- Sunday: Closed

Staff members mentioned include Bill L.

Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%

Best Review:
A customer praised William H. Jewelers for their honesty and fair pricing, noting his satisfaction with the service he received when selling his gold and silver items.

Worst Review:
Another customer expressed frustration with the engagement ring repair process, detailing multiple returns due to a recurring problem with a stone falling out, which led to a disappointing experience overall.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.