Williams Jewelers Englewood CO

Williams Jewelers of Englewood, located at 5095 S Broadway, Englewood, CO, operates in Arapahoe County and is a family-owned jewelry store with a strong reputation for engagement ring creation and exceptional service. With a remarkable rating of 4.9 from approximately 1260 reviews, their skilled staff, particularly notable for their attentiveness and expertise, ensures that each customer's experience is personalized and enjoyable.

The jeweler specializes in custom engagement rings, offering extensive design options and utilizing modern technologies like CAD systems to help clients visualize their dream piece. Customers appreciate the lack of pressure during the purchasing process, giving them the space to make informed decisions. Many highlight the extraordinary customer service provided by skilled professionals, including Jon, Lisa, Brittany, and Greta, who consistently go above and beyond to meet client needs.

However, some customers have expressed frustration regarding repair costs and perceived high prices for certain services, suggesting that pricing may not always align with their expectations. Despite these concerns, the majority of reviews lean positively toward the quality of jewelry and overall service provided.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

Best Review:
Julia noted the seamless process she experienced at Williams Jewelers when working with the team to design an engagement ring, highlighting the exceptional knowledge and creativity of the staff, particularly mentioning Jon's commitment to customer satisfaction.

Worst Review:
Andrew expressed disappointment regarding a long wait for a Rolex and criticized the customer service related to trade-ins, feeling that his loyalty as a previous customer was overlooked.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

**Opening Hours:**
- Monday: Closed
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 7:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed

Staff members include Jon, Lisa, Brittany, and Greta.