Wills Jewelers is a family-owned jewelry store located at 500 West Aurora Road, Suite 150, Northfield, OH, 44067, specializing in engagement ring creation and providing personalized service since 1935. The store is praised for its high-quality merchandise and dedicated customer service, making it a top choice for those looking to craft the perfect engagement ring. The knowledgeable staff, led by Nathan, are commended for their honesty and attentiveness, ensuring each customer feels valued and supported throughout the buying process.
Despite the overwhelmingly positive feedback, there are occasional mentions of long wait times during peak hours, which some customers find less than ideal. Overall, Wills Jewelers has received 47 reviews, showcasing a strong reputation in the community.
Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 5%
Negative: 5%
Best Review:
Bob noted the superior service and fair pricing at Wills Jewelers, emphasizing the friendly and no-pressure sales approach.
Worst Review:
One customer mentioned delays in service during busy times but appreciated the staff's efforts to accommodate them.
**Operating Hours:**
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 7:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 3:00 PM
- Sunday: Closed
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*
Staff mentioned: Nathan
Positivity Score: 92.5%
Total Customer Feedback Reviewed: 47
Store Phone Number: 3304680434