Wilson's Jewelers, located at 95 Argonaut Suite 145, Aliso Viejo, CA 92656, is a highly regarded jewelry studio specializing in engagement ring creation and personalized customer service. With a focus on providing a one-on-one shopping experience, the store emphasizes craftsmanship and creativity, catering to clients' unique preferences. Owned by Sami and Marcelle, Wilson's offers a variety of services, including custom bridal rings, jewelry repair, and redesign, ensuring that every client receives tailored attention.
The store operates by appointment only, allowing for a relaxing environment where customers can explore their options without pressure. The phone number for inquiries is (949) 215-3574.
Overall Sentiment from Online Customer Reviews:
Customer feedback indicates a very positive atmosphere surrounding Wilson's Jewelers, with approximately 90% of the reviews expressing satisfaction. Many customers commend the exceptional service, expertise, and warm, welcoming interactions. However, there are some criticisms regarding communication and pricing, leading to around 10% of reviews reflecting neutral to negative sentiments.
| Day | Hours |
|-----------|------------------------|
| Monday | 10:00 AM - 6:00 PM |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 6:00 PM |
| Sunday | 10:00 AM - 6:00 PM |
Staff:
- Sami
- Marcelle
Best Review: A customer praised Sami for his patience and personalized service when designing an engagement ring, highlighting the exceptional quality and attention to detail that exceeded their expectations.
Worst Review: Another review expressed disappointment in communication, stating that the customer felt undervalued and noted issues with customer service that left a negative impression.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 95%
Total Customer Feedback Reviewed: 111
Store Phone Number: 9492153574