Wilsonville Diamond, Custom Engagement Rings in Wilsonville , OR

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90% Score | Wilsonville Diamond in Wilsonville OR

Wilsonville Diamond, located in Wilsonville, Oregon, is a reputable jewelry store specializing in engagement ring creation and a variety of other jewelry services. This full-service jeweler is owned and operated by the experienced duo Bruce and Katie Eicher, who together have over 50 years in the jewelry industry. They are well-known for their custom engagement rings, helping clients realize their vision through a personal and collaborative design process.

Customers have reported a welcoming atmosphere, highlighting the detailed guidance provided by Bruce and Katie throughout the creation of their pieces. The store offers services such as jewelry repair, cleaning, and appraisals, and they also maintain a selection of beautiful estate jewelry. Their genuine commitment to customer satisfaction is emphasized in numerous positive reviews.

However, some customers have mentioned occasional delays during busy periods, feeling slightly overlooked. Despite this, the majority of feedback is overwhelmingly positive.

Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%

The store has accumulated 50 reviews, showcasing a strong customer approval rating.

Best Review:
A customer praised the exceptional service and quality of the custom engagement ring they created with the help of Bruce and Katie, expressing satisfaction with the entire design process and the personal attention they received.

Worst Review:
One customer reported a disappointing experience regarding the customer service, stating they felt ignored upon entering the store during a busy time and chose to leave after waiting without acknowledgment.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

**Hours of Operation:**
| Day | Hours |
|-----------|-----------------|
| Tuesday | 9:30 AM - 6:00 PM |
| Wednesday | 9:30 AM - 6:00 PM |
| Thursday | 9:30 AM - 6:00 PM |
| Friday | 9:30 AM - 6:00 PM |
| Saturday | 9:30 AM - 4:00 PM |
| Sunday | Closed |
| Monday | Closed |

Staff members: Bruce Eicher, Katie Eicher

Address: 8249 SW Wilsonville Rd, Suite A, Wilsonville, OR 97070
Phone: (503) 682-1100

Positivity Score: 90%
Total Customer Feedback Reviewed: 50

Store Phone Number: 5036821100

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90%

Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.