Wise Choice Jewelers, located at 104 S Main St, Cibolo, TX, is well-regarded for its exceptional engagement ring creation and a wide range of jewelry services, including repairs and restorations. The shop has been serving the Cibolo area since 1989 and is known for its unique selection of antique and custom-designed jewelry. Customers appreciate the personal touch and attention to detail provided by the staff, including the owner, Kim W.
The jeweler has received a total of 35 reviews, showcasing a blend of positive and negative sentiments. Many customers highlight the quality craftsmanship and reasonable prices, particularly for engagement rings. Positive feedback often cites the creativity and custom work offered, with clients happy with the final results and restoration of cherished family pieces. However, some reviews indicate concerns with customer service and delays in fulfilling orders, particularly regarding complex ring redesigns.
Overall Sentiment from Online Customer Reviews:
Positive: 65%
Neutral: 20%
Negative: 15%
**Opening Hours:**
| Day | Hours |
|-----------|----------------|
| Monday | Closed |
| Tuesday | 11:00 AM - 4:00 PM |
| Wednesday | 11:00 AM - 4:00 PM |
| Thursday | 11:00 AM - 4:00 PM |
| Friday | 11:00 AM - 4:00 PM |
| Saturday | Closed |
| Sunday | Closed |
**Staff Members Mentioned:** Kim W.
Best Review:
A customer praised Wise Choice Jewelers for their outstanding service and the beauty of their custom engagement rings, noting that Kim's creativity and attention to detail resulted in a stunning piece that exceeded expectations.
Worst Review:
Another customer expressed disappointment regarding the lack of communication and alleged mishandling of their jewelry during a redesign project, feeling frustrated by the service and outcome.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.*
Positivity Score: 75%
Total Customer Feedback Reviewed: 35
Store Phone Number: 2108291243