Leonard's Jewelry, located at 215 W Liberty St, Wauconda, IL, is a beloved local spot in Lake County where couples go to create stunning engagement rings. Established in 1954, this family-owned jewelry store is known for its exceptional craftsmanship and warm customer service. Shirley L., the owner, and her dedicated team are committed to helping customers design unique, personalized rings, often receiving high praise for their attentiveness and knowledge.
Customers frequently describe their experiences as positive and stress the welcoming atmosphere that makes them feel right at home. With around 80% of reviews reflecting genuine satisfaction, it’s clear that Leonard's Jewelry excels in daily operations. However, a small segment of customers, approximately 10%, report mixed experiences, particularly concerning resizing and repair services.
Opening Hours:
- Monday: Closed
- Tuesday to Saturday: 9:00 AM – 2:00 PM
- Sunday: Closed
Best Review: Erik complimented Leonard's as a fantastic jewelry store run by knowledgeable and friendly staff, making it his first choice for both new jewelry and repairs.
Worst Review: Candace described a disappointing experience with resizing her wedding ring, feeling that her concerns were dismissed and the quality of service didn't meet her expectations.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 53