Wood's Jewelry is a reputable jeweler based in Mount Pleasant, PA, known for its exceptional engagement ring creation and comprehensive jewelry services. Located at 342 Countryside Plaza, the store has been serving the community since 1985, focusing on crafting memorable pieces that cater to varied customer needs, from the simplest designs to more intricate creations. The jeweler offers specialized services, including custom engagement ring design, watch and jewelry repair, and engraving, making it a one-stop shop for all jewelry-related needs.
The store operates under the ownership of George Wood, who is recognized for providing friendly and attentive customer service alongside a knowledgeable staff. Customers have praised the friendly atmosphere and willingness of the team to assist in finding the perfect piece, exemplifying a customer-oriented approach that enhances the shopping experience.
Despite the numerous positive sentiments, some customers have raised concerns regarding quality control relating to repairs and engraving services, indicating a mixed experience for some. Overall, Wood's Jewelry has garnered a total of 38 reviews.
Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%
Opening Hours:
- Monday: 9:30 AM - 6:00 PM
- Tuesday: 9:30 AM - 6:00 PM
- Wednesday: 9:30 AM - 6:00 PM
- Thursday: 9:30 AM - 7:00 PM
- Friday: 9:30 AM - 6:00 PM
- Saturday: 9:30 AM - 2:00 PM
- Sunday: Closed
Best Review:
Jon highlighted the shop's unique variety of jewelry and noted his positive experience with multiple purchases, emphasizing the quality and satisfaction he received from the staff.
Worst Review:
Brenda expressed dissatisfaction with her ring repair, mentioning that the workmanship was subpar despite her agreeing to a redo, which resulted in additional charges.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 38
Store Phone Number: 7245475742