N.T. Ferro Jewelers is a renowned jewelry store located at 11 Central St, Woodstock, VT 05091, specializing in custom and estate jewelry design, including beautiful engagement rings. With over 40 years of experience, the jeweler prides itself on providing a personal touch and artisanal craftsmanship, ensuring that each piece reflects the unique story of its wearer. The experienced staff, led by owner Nick Ferro, offers comprehensive services including custom designs, jewelry repair, and appraisals. They are well-regarded for their elegant selection, especially their unique estate jewelry and Vermont-inspired pieces.
Operating in Windsor County, N.T. Ferro Jewelers is known for its friendly and knowledgeable staff, who assist customers in navigating their exquisite collection. Overall, customer feedback highlights the professional atmosphere, with a focus on creating memorable experiences for those seeking engagement rings.
Overall Sentiment from Online Customer Reviews:
The online customer reviews present a mixed sentiment towards N.T. Ferro Jewelers. Based on the reviews analyzed, approximately 70% reflect positive experiences, 20% are neutral, and 10% express negative sentiments.
**Positive reviews** highlight the impressive selection of estate jewelry, the friendly, non-pushy service, and the skilled craftsmanship in custom pieces. Customers frequently commend the store’s ambiance and the helpfulness of the staff, fostering a welcoming atmosphere.
**Negative reviews** point to a few disappointing experiences regarding pricing discrepancies and communication issues when consigning or selling jewelry. Some customers felt that certain service fees were not adequately disclosed upfront.
Best Review:
Gigi G. expressed satisfaction with the genuine, friendly service at N.T. Ferro, appreciating the selection of estate jewelry. She noted feeling comfortable browsing the shop, highlighting a positive shopping environment.
Worst Review:
Shawna K. shared a troubling experience regarding the appraisal and consignment of inherited jewelry, feeling that the store took advantage of her situation and did not provide the promised assistance, resulting in frustration.
Opening Hours:
- Monday: Closed
- Tuesday: Closed
- Wednesday: Closed
- Thursday: Closed
- Friday: Closed
- Saturday: Closed
- Sunday: Closed
Staff:
- Nick Ferro (Owner)
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 21
Store Phone Number: 8024571901