Wright's Jewelry, located at 4911 Fallston Road, Fallston, NC 28042, is a well-established family-owned jewelry store with a history dating back to 1937. This jeweler specializes in creating custom engagement rings and offers a variety of services, including jewelry repair, watch repair, and custom designs. The dedicated team, led by managing partners Jimmy Lee and his daughter Jennifer Beatty, a Registered Gemologist, provides a welcoming environment for customers as they seek the perfect piece of jewelry.
The store has received a total of 178 reviews, showcasing a generally positive sentiment from the community. Positive feedback highlights the exceptional customer service, the quality of custom designs, and the friendly atmosphere. Customers frequently praise the staff for their knowledge and willingness to assist throughout the engagement ring selection process. On the other hand, a few negative reviews note instances of pricing concerns, with one customer expressing dissatisfaction regarding the cost of a simple service.
Overall Sentiment from Online Customer Reviews:
Positive: 95%
Neutral: 5%
Negative: 0%
**Opening Hours:**
- Monday: Closed
- Tuesday: 8:30 AM - 5:30 PM
- Wednesday: 8:30 AM - 5:30 PM
- Thursday: 8:30 AM - 5:30 PM
- Friday: 8:30 AM - 1:00 PM
- Saturday: 8:30 AM - 1:00 PM
- Sunday: Closed
Staff Members: Jimmy Lee, Jennifer Beatty
Best Review:
A customer commended Wright's Jewelry for their outstanding service and the ability to help create a stunning engagement ring. They expressed how supportive and approachable the staff was during the selection process.
Worst Review:
One customer mentioned feeling that the pricing for a simple clasp replacement was excessively high, indicating a level of dissatisfaction with the cost of services.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 97.5%
Total Customer Feedback Reviewed: 178
Store Phone Number: 7045387991