Wyatt's Diamond Jewelers is a highly regarded jewelry store located at 14751 N Kelsey St STE 108B, Monroe, WA 98272, specializing in crafting exquisite engagement rings and offering comprehensive jewelry services. With a longstanding reputation in Snohomish County, this family-owned business has been a staple in the community since 1903, providing personalized service and expert craftsmanship.
The store offers a wide array of services, including custom jewelry design, ring resizing, appraisals, and repairs. Customers appreciate the knowledgeable and friendly staff, particularly Jim and Dean, who are often praised for their attentive service and craftsmanship. Reviews highlight their ability to create unique engagement rings that capture personal visions, earning high regard for customer relationships and quality.
However, not all experiences have been positive. Some reviews express concerns over communication lapses and delays, particularly related to watch repairs that took an extended time frame to resolve. These mixed sentiments indicate areas for improvement in customer service consistency.
Overall Sentiment from Online Customer Reviews:
- Positive: 65%
- Neutral: 20%
- Negative: 15%
**Highlight Reviews:**
Best Review: A customer highlighted the exceptional service at Wyatt's, noting that the staff treats patrons like family and delivered a beautiful custom-designed engagement ring that exceeded expectations.
Worst Review: In contrast, another customer expressed frustration over the lengthy repair process for a watch, indicating a lack of communication and a stressful experience in trying to retrieve their property.
**Opening Hours:**
| Day | Hours |
|----------|------------|
| Monday | Closed |
| Tuesday | 10 AM - 6 PM |
| Wednesday| 10 AM - 6 PM |
| Thursday | 10 AM - 6 PM |
| Friday | 10 AM - 6 PM |
| Saturday | 10 AM - 4 PM |
| Sunday | Closed |
Staff Members:
- Jim
- Dean
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 75%
Total Customer Feedback Reviewed: 72
Store Phone Number: 3607947373
Explore the jeweler's expertise, customer feedback, and available inventory to ensure they match your preferences.
Use the provided contact information to reach out and discuss your engagement ring vision, confirming the next steps.
Collaborate with the jeweler to choose your diamond and setting, and begin designing the perfect engagement ring tailored to your style.