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Yanina & Co. is a distinguished jewelry store located at 451 Pompton Ave, Cedar Grove, NJ 07009, serving customers with a rich array of services, primarily specializing in the creation of exquisite engagement rings. Founded in 1987 by Yanina Fleysher, the store has grown renowned for its unique custom designs and exceptional customer service, reflecting a dedication to both artistry and craftsmanship.
The business operates within Essex County and has garnered a positive reputation based on numerous reviews. Customers frequently praise their attentive and knowledgeable staff, including Shelli and Branden, for their professionalism and creativity in jewelry design. Many have highlighted their experiences in creating custom engagement rings, noting how staff members work closely with clients to ensure their vision is fully realized, from selecting the perfect stone to crafting the ideal setting.
However, there are a few reports concerning issues with repairs, including experiences where customers faced challenges with custom pieces that had stones falling out. These experiences have contrasted with the generally positive feedback regarding service and quality, indicating a need for further attention to certain aspects of jewelry maintenance.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Highlighted reviews convey a clear response atmosphere where customer satisfaction is prevalent, though some concerns have been raised about specific repair services.
Best Review: Molly commended Yanina & Co. for the trust, quality, service, and knowledge, emphasizing how her custom engagement ring and wedding band turned out perfectly beyond expectations.
Worst Review: Lynda expressed disappointment with her experience, detailing the troubles she faced with a wedding band where stones fell out multiple times, suggesting a lack of support in resolving the problem.
**Opening Hours:**
- Tue: 10:00 AM - 5:00 PM
- Wed: 10:00 AM - 5:00 PM
- Thu: 10:00 AM - 5:00 PM
- Fri: 10:00 AM - 5:00 PM
- Sat: 10:00 AM - 5:00 PM
- Sun: Closed
- Mon: Closed
Staff Members Mentioned: Yanina, Shelli, Branden
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 150
Store Phone Number: 9738575544
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