Yarnal Jewelers in Castro Valley CA

Yarnal Jewelers, located at 4029 E Castro Valley Blvd, Castro Valley, CA 94552, is a family-owned gem dedicated to crafting exquisite engagement rings and providing exceptional jewelry services. With a team comprised of owners Sherry and Ralph Yarnal, as well as knowledgeable staff such as Claire and Angie, they focus on personalized customer experiences. Their offerings include custom designs, vintage restorations, and a full range of repair services, ensuring each client's unique needs are met with expertise and care.

Operating hours are as follows:
- Tuesday to Saturday: 11:00 AM – 6:00 PM
- Closed on Sundays and Mondays

With a total of 185 reviews reviewed, the sentiments surrounding Yarnal Jewelers are predominantly positive, showcasing an overall customer satisfaction rate of approximately 89%. Positive sentiments contribute to 89%, neutral responses make up 9%, while negative feedback accounts for 2%.

Best Review: A customer highlights how their experience with Yarnal Jewelers was exceptional, praising the attentive service received during the creation of a wedding ring from heirloom pieces, which perfectly honored family history. The customer appreciated the expertise and friendly demeanor of the staff, particularly mentioning the owner as a valuable resource throughout the process.

Worst Review: Another customer expressed disappointment in the repairs made to their wedding band, which were not up to the expected standards. They noted that the retipping was sloppy, leading to issues like uneven grooves and improperly lined diamonds, and felt they had to continually point out imperfections during the repair process.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

**Staff Members**:
- Sherry Yarnal
- Ralph Yarnal
- Claire
- Angie