Topaz Goldsmith and Gallery, located at 2395 South Kihei Road #113-B in Kihei, Maui, is a beloved family-run jewelry store that has been serving the community since 1984. Owners Nancy and David Fairclough have gained a loyal following for their personalized engagement ring creation services and commitment to quality.

The atmosphere at Topaz is warm and inviting, making it an ideal place for couples looking to design a unique engagement ring. With a strong emphasis on custom designs, the staff takes the time to listen to each client’s vision and works closely with them to create something truly special. Customers often rave about the attentive and friendly service, noting how the Faircloughs ensure every piece reflects the individual's style and sentiment.

Yet, like any establishment, there are a few critiques; while many reviews praise the craftsmanship, some customers have encountered concerns with resizing and repair services. Overall, feedback suggests a high satisfaction rate among patrons.

Customer Sentiment: Approximately 85% of customers are highly satisfied, with 10% expressing neutral feelings and 5% having encountered some issues.

Opening Hours:
- Monday: Closed
- Tuesday: Closed
- Wednesday: 10:00 AM – 5:00 PM
- Thursday: 10:00 AM – 5:00 PM
- Friday: 10:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed

Best Review: Gary praised the meticulous care and kindness shown by Nancy and David while restoring jewelry affected by a fire, highlighting their exemplary service and craftsmanship.

Worst Review: JJ expressed disappointment with the quality of a repair, sharing that the diamond from her engagement necklace fell out shortly after the service, feeling it wasn't handled properly.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.