Young's Jewelry, located at 181 Brighton Ave, Rochester, PA 15074, is a noteworthy jeweler that specializes in engagement ring creation and offers a wide range of services including jewelry repair and buying/selling gold and silver. The store is well-regarded for its friendly and knowledgeable staff, who are committed to helping customers find the perfect piece for their special occasions.
Reviews indicate a mixed atmosphere, with many customers praising the store's exceptional service and selection while others expressed dissatisfaction with communication and certain experiences. The overall sentiment from online customer reviews stands at approximately 70% Positive, 20% Neutral, and 10% Negative.
Customer Reviews Sentiment:
Positive: 70%
Neutral: 20%
Negative: 10%
Opening Hours:
- Monday - Friday: 9:00 AM - 6:00 PM
- Saturday: 9:00 AM - 3:00 PM
- Sunday: Closed
Staff include Jeff Young, who is noted for his expertise in precious metals and attentive customer service.
Best Review: A positive review from a customer highlighted the attentive and responsive staff during the purchase of an engagement ring, indicating a wonderful experience from selection to post-purchase support.
Worst Review: A customer expressed frustration over alleged unprofessional communication and perceived dishonesty regarding the valuation of gold, leading to a negative experience overall.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.