Klaus Jewelers, located at 118 Perry Plz, Perryville, MO 63775, is a well-established jewelry store known for its engagement ring creation and a variety of jewelry services. Open since 1952, this hometown jeweler has been a go-to destination for both elegant pieces and jewelry repairs. Customers often mention the great attention to detail provided by the staff during services such as ring resizing, which showcases their expertise in handling intricate tasks.
The store operates in Perry County and is managed by attentive staff members who are recognized for their friendliness and helpfulness. However, some reviews indicate a lack of consistent service quality, with customers noting experiences of rudeness and dissatisfaction regarding repair timelines and product quality. Despite these mixed sentiments, many patrons appreciate the selection of merchandise and the memorable service they receive.
Overall Sentiment from Online Customer Reviews:
Positive: 50%
Neutral: 25%
Negative: 25%
**Opening Hours:**
- Tuesday: 9 am–5:30 pm
- Wednesday: 9 am–5:30 pm
- Thursday: 9 am–5:30 pm
- Friday: 9 am–5:30 pm
- Saturday: Closed
- Sunday: Closed
- Monday: 9 am–5:30 pm
**Staff Members:**
- No specific staff names mentioned.
**Best Review:**
Henry Wooldridge commends the attention to detail that the staff provided during a ring resizing, highlighting their honesty about potential extra costs.
**Worst Review:**
Michelle T. expresses frustration over her experiences with communication and repair quality after having her wedding band resized, ultimately leading to a refund but little satisfaction with the outcome.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*
Positivity Score: 62.5%
Total Customer Feedback Reviewed: 10
Store Phone Number: 5735476594