Zabian's Fine Jewelers, located at 15 Main Street, Lee, MA, is a valued jewelry establishment known for its outstanding engagement ring creation and personalized service. With a family-oriented business model, Mohamed Zabian and his team pride themselves on delivering high-quality craftsmanship and exceptional customer support.
The store is well-reviewed, with a total of 85 reviews evaluated as part of this overview. Customers frequently praise Zabian's for their vast selection of beautiful diamonds and the expertise offered during the engagement ring purchasing process. Many reviewers commend the attentive service, highlighting the friendly and knowledgeable staff. Positive sentiments reflect the jeweler's dedication to ensuring a memorable shopping experience, with a notable emphasis on educational interactions regarding diamonds and custom designs.
However, a few reviews have pointed out issues such as delays in service or concerns regarding specific repairs. Despite this, the majority of feedback remains overwhelmingly positive, showcasing a strong community reputation.
Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 5%
Negative: 5%
**Opening Hours:**
- Monday: Closed
- Tuesday: 9:00 AM - 5:00 PM
- Wednesday: 9:00 AM - 5:00 PM
- Thursday: 9:00 AM - 5:00 PM
- Friday: 9:00 AM - 5:00 PM
- Saturday: 9:00 AM - 5:00 PM
- Sunday: Closed
Best Review:
Arthur commended the jeweler for their quick service, noting that the owner sized his watch band in just a few minutes while treating him exceptionally well.
Worst Review:
Jackie expressed dissatisfaction regarding her experience, mentioning a poor comment made about her engagement ring and describing the store's practices unfavorably.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.